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As a client, we only gather the strict necessary information to set up your account and grant you access, like - but not limited to - your names, address, contact information, business name, etc. That data may be stored in data centers based in the USA and/or Canada exclusively. Please, refer to our Privacy Policy for more details.

Agent Snowball's tools are designed to operate without requiring any of your client's personal data. Not any personal data at all, really. Beside some personal information requested for your subscription process, you should never upload, submit, or process any documents or information containing anyone's personal data as defined by the data protection laws applicable in your jurisdiction. Please, refer to our Terms & Conditions, and our Personal Data Disclaimer. By using this tool, you acknowledge that you have read, understood and agreed to those.

Monthly subscription is not refundable. You can cancel auto-renewal at any time before the auto-renewal date to avoid future charges. Annual subscription is fully refundable only if canceled within 21 days of initial purchase or if canceled within 14 days after auto-renewal. You can cancel auto-renewal at any time before the auto-renewal date to avoid future charges. There will be no refund for unused days, partial usage or "change of mind." Please, refer to our Cancellation and Refund policy for more details.

If you want to stop using Agent Snowball, you can cancel the auto-renewal anytime by sending us an email or using the embedded contact form. Don't forget to mention the full name, email address and phone number you used when setting up your account. You will be able to use Agent Snowball until the end of the subscription period you already paid for.

Yes, please! Feel free to contact us anytime by sending us an email or using the embedded contact form to ask questions, report bugs or issues, and even suggest improvements or new features and tools you would like Agent Snowball to offer. We are a growing company and we truly appreciate our users' feedback.

"Agent" can obviously refer to insurance agents, but also to your very own secret agent helping you succeed in your mission. "Snowball", like in the "snowball effect", commonly used in finances and referring to how small, consistent actions build momentum over time. But "snowball" also refers to our Canadian identity and the love-hate relationship we have with our world renown winter.